Shipping policy

Shipping Policy – Canada

Thank you for visiting and shopping at our store. The following are the terms and conditions that constitute our Shipping Policy.

Shipping Locations

We currently offer shipping to Canada only. Orders shipped to other countries may be canceled or refunded if shipping is unavailable.

Processing Time

All orders are processed within 2–5 business days (Monday–Friday, excluding holidays) after receiving payment confirmation.
Processing time may vary during peak seasons or promotional periods.

Shipping Method & Delivery Time

We work with suppliers and shipping partners to deliver your order directly from our supplier.

Shipping Method	Estimated Delivery Time (to Canada)
Standard Shipping	10–15 business days

⏳ Please note: Delivery times are estimates only and are not guaranteed. Delays may occur due to customs clearance, postal delays, weather, or other unforeseen events.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email (if available).
You can track your package using the provided tracking number.

Shipping Costs

Shipping fees are calculated at checkout based on the products ordered.

Customs, Duties & Taxes

For shipments to Canada, the customer may be responsible for import duties, customs fees, and local taxes.
These charges are not included in the shipping cost and are not refundable by our store.

Lost or Delayed Packages

If your package is significantly delayed or marked as delivered but not received, please contact us at bhclients06@gmail.com.
We will assist in investigating with the carrier or supplier.

Address Errors

Customers are responsible for entering the correct shipping address.
We are not responsible for orders lost due to incorrect addresses submitted by the customer.

Returns & Exchanges

Please refer to our Return Policy for details about returns, refunds, and exchanges.